Welcome to the Steppe Arena! We are glad you are here. The health and safety of our guests, customers, and staff is our top priority. Dear customers, we are happy to watch and celebrate sports, art performances, and festivals together with you!

Based on the experience of our guests at Steppe Arena, we request the following safety guidelines from all our customers. Please follow these general guidelines to ensure everyone’s safety. These guidelines will be amended and updated in connection with the decisions issued by the Government and other related normative acts.

Please make sure to strictly follow the regulations and rules issued by the Government during the pandemic. For updated information on the regulation of the pandemic, see the official website of the State Emergency Commission and the National Emergency Management Agency at https://nema.gov.mn/covid-19.

Certificate of Vaccination/Negative Test for COVID-19

Any events held at Steppe Arena may require a certificate of vaccination against COVID-19 or proof of a negative result of a COVID-19 test. For more information about future event/s, please refer to the relevant section of the page https://www.steppearena.mn/events. Changes may be made at the request of the Steppe Arena and the contracting party.

Always wear a protective mask

All customers and employees of the Steppe Arena are required to wear protective masks.

Keep distance

Do not crowd the ticket booth, changing rooms, food and beverage outlets, skate rinks, or other parts of the arena. Please keep your distance.

• Customers with small purses/wrist bags smaller than 15×20cm (4.5″x6.5″) are allowed free entry and do not have to go through the baggage check line.
• Customers with see-through bags, children’s clothing bags, medical bags, etc., may be allowed but need to be inspected.
• Depending on the event, customers may stand in a long queue if there is a need to have their bags or luggage inspected.

Bag policies may vary depending on the event/s held. Please check the event section for more information.

• Parking fees can be paid in advance at the ticket office before exiting. You can also pay with cash or a credit/debit card at the parking ticket booth.
• We are planning to install a payment kiosk in the lobby soon to save you time.
• Visitors are advised to wear protective masks when interacting with parking staff and upon exiting the vehicle and approaching the Arena.

Food and beverage services are in several parts of the venue, and it is recommended that you go to those parts to choose the food of your choice.

Due to the Covid pandemic, we recommend cashless payment for all services.

All bank cards can be used. We are working to introduce other advanced technologies for electronic transactions.

Please see the following link for the full Steppe Arena policies and guidelines. https://www.steppearena.mn/aboutus